Client Support Request

• Allow registered clients to submit support requests.
• Automatic generation of random support ticket number.
• Limit which clients can use the support feature.
• Automatically emails both admin & client when a support request is submitted.
• Update the status of the support query.
• Reply to the support request online.
• Automatically emails the client when admin replies.
• Allows the client to login and view the support status and reply.
• Add and modify up to 15 status types.
• Uses spam prevention techniques.
• Includes installation.

This modification or add on is suitable for the following dynamic driven website versions;

• Explanamic Ecommerce All versions
• Explanamic Catalogue All versions

Explanamic clients please note this feature is already part of your web site software and all that is required is activation and does not need installing.